- Products can be returned for any reason within 14 days of the initial purchase.
- Faulty goods, or goods damaged before receipt by the customer, can be returned within 30 days of the initial purchase.
- Any return postage costs will be paid by the customer for unwanted items.
- Single cards must be returned in the same condition as sent out.
- Sealed product and accessories must be returned in their original packaging, undamaged and unopened.
- Pokemon TCG Code Cards, and similar items with a printed, single-use, redeemable code, are not eligible for returns.
- Please get in touch on [email protected] if you need to arrange a return.
Cancellations / Order Amendments
You can cancel or amend any order before it has been dispatched, please contact us. If an order needs to be cancelled or amended at very short notice, we recommend calling to ensure that your order is not packed and/or dispatched before changes can be made. Please note that alterations may result in a delay in dispatching your order. If your order has been already been dispatched, please follow our returns process.
Please note that if you place an order containing Pre Order items, your entire order will be sent upon the release of the future pre order date